You might be thinking we’re just another hospitality design studio…
Wanna know why we’re not? Here are 5 of them!
- Top Notch Service
Our clients have direct access to me via phone/WhatsApp whenever they need me.
While everyone else is “creating boundaries” and working “business hours”, I’m chatting to passionate business owners about fresh ideas and inspiration. If something unexpected crops up on site, I’ll be right there with an answer to the problem. Next level customer service that shows accountability and honesty that truly builds a high level of trust.
- ROI Focus
We dive deep into your business model to understand where you’re going to get the best return.
There’s always a budget so let’s make sure you’re making the most impact with it. We highlight areas that are must have when it comes to the overall design. These are things that will transform your business for your customers and future proof it so you can pivot easily.
- Quick Action
Need a quick turnaround? No problem. We don’t overcomplicate things.
Being a small studio we have that ability to jump on projects and turn them around fast. Without large overheads or chains of command, we can move quickly and get it done.
- Easy Implementation
Unlike other design studios, we have first hand experience on the construction side of a project.
This means we don’t just make things look great – we actually understand the costs and complications associated with implementing it. We are involved from start to finish as we understand project feasibility and can advise what is realistic within the time and budget constraints.
- Customer Experience Led
We understand what your customers are looking for and how your business will achieve it.
Getting a fresh set of eyes on your business from the customer perspective to see the things you no longer see. Mapping out the whole journey your customers take ensures a kickass experience for them at every stage.
BONUS
We’re just bloody lovely people. (And humble I promise 😅) We’re hard working and down to earth and we understand how important it is to get these projects just right.
If we seem like your kinda people then go in touch already! I’m always up for a passionate business chat and to see how we can solve a whole host of problems for you. See you on the contact page!
Lauren x